Frequently asked questions

What’s in the package?

Power bank

Don't fear about running out of battery. To make sure your trip goes smoothly, we include a power bank. Of course for free!

Lightweight Micro USB cable

Unexpectedly, USB cable can often be damaged and cannot be charged. So we will lend you one for free.

Adapter for Japanese Voltage

This adapter is suitable for Japanese voltage.

Pre-paid Envelope

No complicated procedures at the end of the trip.A self-addressed return envelope is also included.

Instruction Manual

Are you worried about renting an unfamiliar product? Don’t worry. An easy-to-understand manual is included.

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