Pick-up & return


Receive item


Return WiFi

Step 1. Order

Choose your plan and pay online. We accept major credit cards worldwide.
Once your payment is completed, we will send you an email with all the details.

The way we calculate your rental period is the following

Your rental period starts from midnight on the pick-up day.
For example, if you selected the 7th of July as your pick-up day, it will be counted as one full day regardless the time your pick-up your package.

You can drop the package into a mailbox up until 12:00PM on the following day of your return date.

If you encounter any issue, feel free to contact us!

Pocket Wifi

Step 2. Receive your Package

Except for last-minute orders, your package will be delivered to the location you selected one day before your rental period start.


Simply go to the front desk and ask for your package at the time you check-in
Be careful: When you place your order on our website, specify the name you used to book the room (whether it is from a tour or you booked directly). Otherwise, some places may refuse advance delivery.

Post offices at the airport

We will provide you with a tracking number once we send your package. Simply show it with your passport at the post office to receive it.


Narita Terminal 1 (JTB Counter)
Terminal 1

Narita International Airport Terminal 1 Travel Center

Everyday 9:00 AM - 6:00 PM

Order Deadline

Pickup before 12 a.m

1 hour before pick-up time

Pickup after 12 p.m

1 hour before pick-up time

Step 3. Enjoy unlimited data

Easy steps to connect. Enjoy our Unlimited Internet during your stay in Japan.

Switch it on

Enter password

Use internet

Step 4. Return by mail

Any postbox/post office in Japan is okay to mail your return package. No need to mail from the same location you picked up.Pack all items into your return envelope and make it FLAT so that it can goes into a postbox slot smoothly.

(This envelope is enclosed in your original package in postage-paid & self addressed conditions)


IF YOU ARE MAILING FROM THE AIRPORT, make very sure to drop the return envelope before passing the security check gate. After the security gate, no more postal service or postbox are available at all for security reason.

Return Post

Address to send your return package is as below


105-0004 東京都港区新橋6-14-5 4階
Japan WiFiデリバリーセンター宛


Japan WiFi Delivery Center
(Put your order # : Axxxxxx)
6-14-5 4F Shinbashi, Minato-ku,
Tokyo 105-0004

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